We at Global Pharma Healthcare are committed to providing safe and effective products to our customers, and we take reports of adverse events very seriously. Recently, our Artificial Tears Lubricant Eye Drops, distributed by EzriCare and Delsam Pharma, were recalled due to a rare strain of drug-resistant Pseudomonas aeruginosa bacteria found in some bottles. We regret any harm caused to our customers and their families by this unfortunate incident.
We understand that there have been reports of infections, vision loss, and even surgical removal of eyeballs linked to the use of recalled eye drops, and we sympathize with those affected. The US Centers for Disease Control and Prevention have identified 68 patients in 16 states with infections of the rare strain of bacteria, most of whom reported using artificial tears, with EzriCare Artificial Tears being the brand most commonly reported.
We urge our customers and anyone else who has used our recalled eye drops or those of Delsam Pharma to stop using them immediately and to seek medical care if they experience any symptoms of eye infection, such as yellow, green, or clear discharge from the eye; eye pain or discomfort; redness of the eye or eyelid; feeling like something is in the eye; increased light sensitivity; and blurry vision.
We initiated a voluntary recall last month after learning of some manufacturing violations, including lack of appropriate microbial testing and being packaged in multi-use bottles without adequate preservatives. The US Food and Drug Administration recommended the recall due to these violations, and we complied with their request. We have also recommended the recall of Delsam Pharma’s Artificial Eye Ointment due to concerns of bacterial contamination.
We want to assure our customers that we are taking all necessary measures to address this issue and prevent any further harm. We have implemented new processes to ensure the safety and quality of our products, including rigorous testing and monitoring of all batches before they leave our facilities. We are committed to earning back the trust of our customers and to continuing to provide safe and effective eye care products in the future.
It is important to note that eye drops are generally safe when manufactured and used correctly, and contamination is a rare occurrence. Millions of people use eye drops successfully in the United States each day, and our products have helped many of them manage their eye conditions with minimal side effects. However, these recalls highlight the importance of safe eye drop use, including proper hand washing and avoiding touching the tip of the bottle to eyelashes and skin. We also recommend checking expiration dates regularly and not using preservative-free eye drops that may be more susceptible to contamination.
At Global Pharma Healthcare, we remain committed to the health and safety of our customers, and we will continue to take all necessary measures to ensure the safety and quality of our products. We urge anyone who has used our recalled eye drops or those of Delsam Pharma to seek medical attention if they experience any symptoms of infection and to contact us with any concerns or questions about our products.#Bacteria #recalled #eye #drops #linked #cases #vision #loss #surgical #removal #eyeballs
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